Shipping policy

National Shipping

We offer nationwide free shipping for orders over R3500

A flat-rate fee of R150 is added to orders below R3499

Deliveries outside major centres will be couriered with a flat rate fee of R150

We deliver nationwide using The Courier Guy services. A tracking number and link will be sent via email once the order is completed and dispatched. The parcel is trackable via The Courier Guy website.

A physical address and contact number are required for all online orders placed and orders are dispatched with 2-5 working days.

We’d love to see you: In store collections at our flagship Guillotine store at 44 Stanley Avenue, Milpark, Johannesburg 

 International Shipping 

A flat rate shipping fee of ZAR 850 / $47 for up to 2 kg or one flyer bag with our courier partner DHL. We are happy to assist with any international shipping queries. Please email info@guillotinebylisajaffe.com or contact us on +27 69 634 5184 for more information.

Please note: Unfortunately, we are unable to accept international returns and exchanges at this time. The high cost of international shipping, along with potential customs fees and logistical challenges, makes it difficult for us to offer this service while maintaining our commitment to sustainability and fair pricing.

International Taxes and Duties - recipients are responsible for any import duties charged by the receiving company